It’s that time of year again, when we take a little holiday break by rerunning a seasonal staple. Until we cross paths again in the new year, best wishes to you for a warm and happy holiday season.
In the realm of supply chains and distribution logistics, Santa’s the guy. Even FedEx and UPS, the recognized leaders in the field, fail to measure up against the benchmarks he maintains, year after year, without fail.
So you’d presumably be safe in assuming that the planning and design of his village at the North Pole would reflect a similar insistence on best practices. That it would be a model worthy of emulation — not just in terms of efficiency and productivity, but in terms of the emotional, economic and spiritual fulfillment necessary to maintain a happy and motivated workforce.